Carrier Contact Information

1. We utilize various national and international shipping providers to deliver your items. If you face any issues with your delivery, please contact the respective carrier directly.
2. Important: Certain national shipping services may use local couriers for delivery. In such cases, the tracking information might not be accurately reflected on the national carrier’s website.

•  Hua Han Logistics
  • Website: https://www.hh-exp.com/
  • Phone: +86 755-29458899
  • Email: info@hh-exp.com
• SunYou Post
  • Website: https://www.sypost.net/
  • Phone: +86 4006075388
  • Email: mto@sypost.com
• China Post
  • Website: http://english.chinapost.com.cn/
  • Phone +86 8610 11183
  • None
• J&T International
  • Website: https://www.jet-logistics.com/
  • Phone: +86 400-8256-356
  • Email: contact@jet-logistics.com
• Buy Logic International
  • Website: http://www.buylogic.cc/
  • Phone: +86 400-772-1188
  • Email: None
• UBI Smart Parcel
  • Website: https://www.ubismartparcel.com/
  • Phone: +86 400-017-6662
  • Email: ubics-dlc@gotoubi.com
• Canada Post
  • Website: https://www.canadapost-postescanada.ca/
  • Phone: 1-866-607-6301
  • Email: None
• Hermes World / Evri
  • Website: https://www.hermesworld.com/
  • Phone: +44 0330 808 5456
  • Live Chat: https://www.evri.com/help-and-support/help-centre/#/something-else
• PFL Logistics
  • Website: http://www.pflogistics.com.au/
  • Phone: +61 2 9746 9997
  • Email: support@pflogistics.com.au
• Zim Logistics
  • Website: https://www.zim-logistics.com.cn/
  • Phone: +86 23278000
  • Email: ericyang@zim-logistics.com.cn
• Yanwen
  • Website: https://www.yw56.com.cn/
  • Phone: +86 400-108-5656
  • Email: marketing@yw56.com.cn
• New Zealand Post
  • Website: https://www.nzpost.co.nz/
  • Phone: +64 800 501 501
  • Overseas: +64 9 977 0102
  • Email: None
• Blue Streak Couriers
  • Website: https://www.bluestreakcouriers.com/
  • Phone: 1-888-258-7875
  • Email: contact@bluestreak.cc
• Emirate Post
  • Website: https://www.emiratespost.ae/
  • Phone: +971 600 599 999
  • Email: custservice@emiratespost.ae
• PostNord Sweden
  • Website: https://www.postnord.se/
  • Phone: +46 771 33 33 10
  • Email: kundservice.privat.se@postnord.com
• ZTO Express
  • Website: https://en.zto.com/International.html
  • Phone: +86 021-69783609
  • Email: ztohr@zto.cn
• UPS
  • Website: https://www.ups.com/WebTracking/track
  • Phone: 1-800-742-5877
  • Email: None
• US Postal Service
  • Website: https://www.usps.com/shipping/trackandconfirm.htm
  • Phone: 1-800-222-1811
  • Email: https://emailus.usps.com/s/
• ABF Freight
  • Website: https://arcb.com/tools/tracking.html
  • Phone: 1-877-609-5681
  • Email: None
• Aramex
  • Phone: 1-718-553-8740
• Aramex Australia
  • Phone: Visit the Aramex Australia Courier Locator to find the local number
• Asendia
  • Phone: 1-800-624-5287
• Australia Post
  • Phone: (within Australia) 13-POST-13-7678 / (outside of Australia) +61-3-8847-9045
• CEVA Logistics
  • Phone: 1-844-215-0640
• Chilexpress
  • Phone: +56 2 2845 0712
• CJ Logistics
  • Phone: +82-70-4992-7340 - (Mon~Fri 09:00~18:00, KST)
• Deprisa
  • Phone: (from Bogotá) 4051405 / (rest of country) 01 8000 519393
• ECMS EXPRESS
  • Phone: 1-855-266-9299
• Fidelitone
  • Phone: 1-844-524-6320
• Gaash
  • Phone: +972-072-260-8001
• Hanjin
  • Phone: +82-1588-1612
• i-parcel
  • Phone: 1-800-782-7892
• Israel Post (ILP)
  • Phone: +972-076-887-1216
• Innovel Solutions
  • Phone: 1-888-460-5404
• Kerry eCommerce
  • Phone: (from Hong Kong) (+852) 3513 0786
• Landmark Global
  • Phone: 1-888-205-2251 (Toll free)
• LaserShip
  • Phone: 1-804-414-2590
• Lonestar Overnight
  • Phone: 1-800-800-8984
• Menlo Worldwide/UPS Supply Chain Solutions
  • Phone: 1-800-443-6379
• Naqel
  • Phone: +966920020505 (in SA) / 1- 800-246-4444
• Ninja Van
  • Phone: (+65) 6602 8271
• NSD
  • Phone: 1-833-744-7673
• OnTrac
  • Phone: 1-800-334-5000
• Parcel Pool
  • Phone: 1-877-727-2354
• Pasar Express
  • Phone: (from Bogotá) 571 2916500 / (from Medellin) 574 6042828 / (From Cali) 572 4897575 / (rest of country) 01 8000 111 752
• Pilot
  • Phone: 1-877-549-0160
• Pitney Bowes
  • Phone: 1-844-256-6444
• Royal Mail
  • Phone: +44 (0) 3457 740 740
• Servientrega
  • Phone: + 571 7700200
• SF Express
  • Phone: (from Hong Kong) (+852) 2730 0273 / (from Taiwan) (+886) 2 2192 6063
• TForce Final Mile (formerly Dynamex)
  • Phone: 1-855-396-2639 / (from Canada) 1-800-387-7787
• XPO Logistics
  • Phone: 1-833-502-9774
• 57Track
  • Phone: +86-15967971373 / (from China)
  • Website: http://home.57track.com/tracking/ 
  • Email: user@57track.com 

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If you require further assistance, submit a ticket here. We will respond within 48 hours.