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- If you notice that an item is not included in your package, it might have been dispatched separately. Please review your Order Confirmation to check if each item has a distinct tracking number.
- If all items are associated with the same tracking number, please click here to submit a ticket and attach a copy of the packing slip or any of the paperwork that came in with the parcel so we can further check for you.
- If the packing slip or other documents indicate an item is absent, we will ensure that the missing item(s) are sent to you as quickly as possible!
- If the items were shipped separately, please click here to check how to track your remaining parcel.
- To check with your local post office, please click here to see the most common carriers.
- If all items are associated with the same tracking number, please click here to submit a ticket and attach a copy of the packing slip or any of the paperwork that came in with the parcel so we can further check for you.
- If you’re uncertain whether your items were shipped together or separately, please click here to submit a ticket so we can further check for you.
WE'RE HERE TO HELP!
If you require further assistance, submit a ticket here. We will respond within 48 hours.